Privacy Policy

Introduction

At Heroot, we are committed to safeguarding your privacy. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website and use our services.

1. Information We Collect

Personal Information:
When you make a purchase or create an account, we collect personal information such as your name, email address, phone number, billing address, and shipping address.

Payment Information:
For processing transactions, we collect payment details, including credit card numbers and billing information. This information is processed securely and is not stored on our servers.

Usage Data:
We collect data about how you interact with our website, including IP addresses, browser types, referring pages, and the pages you visit. This helps us improve our Site and services.

Cookies and Tracking Technologies:
We use cookies and similar technologies to enhance your browsing experience. Cookies help us remember your preferences and analyze site traffic. You can manage cookie preferences through your browser settings.

2. How We Use Your Information

Order Processing:
We use your personal and payment information to process and fulfill orders, manage transactions, and communicate order updates.

Customer Support:
We use your contact information to respond to inquiries, provide customer support, and address any issues related to our products and services.

Marketing and Promotions:
With your consent, we may send you promotional emails, newsletters, and special offers. You can opt-out of these communications at any time.

Improvement of Services:
We analyze usage data to improve our website, understand user preferences, and enhance overall user experience.

3. How We Protect Your Information

Security Measures:
We implement industry-standard security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. This includes encryption and secure server practices.

Third-Party Services:
We use third-party services for payment processing, shipping, and analytics. These providers have their own privacy policies, and we encourage you to review them. We do not control these third parties but ensure they comply with stringent data protection standards.

4. Sharing Your Information

Legal Requirements:
We may disclose your information if required by law or in response to legal requests, such as subpoenas or court orders.

Business Transfers:
In the event of a merger, acquisition, or sale of our company, your information may be transferred to the new entity. We will notify you of any significant changes to our privacy practices.

Affiliates and Partners:
We may share information with trusted affiliates and partners who assist us in operating our business, provided they adhere to strict confidentiality agreements.

5. Your Choices and Rights

Access and Update:
You have the right to access, correct, or update your personal information. You can do this by logging into your account or contacting us directly.

Opt-Out:
You can opt-out of receiving promotional communications by following the unsubscribe instructions included in our emails or contacting us directly.

Do Not Track:
Our Site may not respond to “Do Not Track” signals from your browser. However, you can manage tracking preferences through your browser settings.

6. Children’s Privacy

Our Site is not intended for individuals under the age of 18. We do not knowingly collect personal information from minors. If we become aware that we have collected such information, we will take steps to delete it.

7. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. We encourage you to review this policy periodically.

8. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us:

Thank you for trusting Heroot with your personal information. We are committed to protecting your privacy and providing a secure online experience.